Courier & Last Mile Delivery
Push-to-Talk Communications
Built for Australian Courier Fleets
When a driver goes dark mid-run, every minute counts. Press2TALK gives your dispatcher live map visibility and instant voice contact with every driver — no phone calls, no voicemail, no per-call costs.
Or call us: 1300 135 199 1300 135 199
The Problem
Your Drivers Can’t Go Dark.
But Right Now, They Can.
Courier operations run on speed. The moment a driver stops responding — phone to silent, glove box, bad reception — the whole run starts to unravel. Your dispatcher is calling blind, customers are asking where their parcel is, and re-delivery costs are stacking up.
Phones Go to Voicemail
Drivers are driving. A ringing phone in their pocket or on the seat doesn’t get answered — especially during a tight delivery window. Your dispatcher is left guessing. Push to Talk for Community Transport.
Mobile Bills Eat Your Margin
At scale — 30, 50, 80 drivers — mobile call charges and data plans add up fast. Every call to redirect a driver, confirm a delivery, or chase a no-show comes off the bottom line.
Dispatcher Flying Blind
Without live driver location, your dispatcher is working from check-in calls and guesswork. They can’t dynamically reassign runs, catch a missed stop, or get ahead of a delay.
WHS Obligations Unmet
Under Australian WHS law, delivery drivers are classified as lone workers. You’re required to maintain effective communication and a system of work that allows drivers to raise an emergency at any time.
Failed Deliveries & Re-runs
A driver who can’t get updated instructions completes the wrong run. A missed stop that could’ve been caught in real time becomes a re-delivery. Every re-run is dead cost.
Contractors Out of Reach
Using subbies or gig drivers? Once they’re on the road, you have no reliable way to reach them as a group. A broadcast alert, run change, or urgent update means calling every driver individually — or hoping they read a text.
The Solution
One Button.
Every Driver.
Instant.
Press2TALK is a Fully-Integrated push-to-talk over cellular (PTToC) system purpose-built for Australian fleet operators. Your dispatcher has a single screen showing every driver’s location, status, and last transmission. Reaching one driver — or all of them at once — takes a single keypress.
No phone networks to manage. No per-call billing. No voicemail. If a driver is on the P2T network, you can reach them — whether they’re at a depot in Dandenong or making a delivery in Darwin. Push to Talk for Community Transport.
See How It Works-
Instant group broadcast
One press alerts your entire fleet or any sub-group — shift changes, urgent redirects, weather warnings.
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Live dispatcher map view
Every driver plotted in real time. Dispatch the closest available driver. Catch a missed stop before the customer calls.
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No per-call charges
Flat monthly subscription per device. Talk as much as you need — heavy dispatch days cost no more than quiet ones.
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36-month voice recording archive
Every transmission logged and stored. Proof of instruction for dispute resolution and WHS incident review.
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Works on any 4G network
Dedicated hardware or smartphone app — drivers on different carriers can all be on the same PTT channel.
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Lone-worker check-in ready
Meets WHS Regulation 48 obligations for isolated workers. Regular contact, emergency escalation, full audit trail.
- 0 Per-call charges — ever
- 36mo Voice & GPS data retention
- 4G Australia-wide coverage
- 2017 Operating in AU since
Web Dispatcher
Your Dispatcher Sees Everything.
In Real Time.
The Press2TALK Web Dispatcher is a browser-based console your operations team runs from any PC. No software to install, no IT involvement. The live map shows every driver’s name, position, and movement — updated continuously. Push to Talk for Community Transport.
- See who’s on-call, en route, or stationary
- Initiate a private call or group broadcast in one click
- Review call history and GPS trail for any driver
- Export transmission records for dispute resolution
- Set geo-fence alerts for depot arrivals and departures
Hardware & Software
Choose the Right Device for Your Fleet
Every courier operation is different. Whether you need rugged hardware for full-time drivers or a smartphone app for contractors and subbies, Press2TALK has a solution that fits — all on the same network.
M50K — Ruggedised PTT Device
The M50K is a purpose-built push-to-talk handset designed for the vehicle environment. Clip it to the dash, plug it into the cigarette lighter — drivers don’t need to look at it, pick it up, or unlock anything. One button press and they’re on air. Works anywhere there’s 4G signal.
- 8 watt External Speaker Option
- Dedicated PTT button — no app unlock required
- Works while the phone stays in the pocket
- In-vehicle mount + vehicle charger included
T60K / T65 — Handheld PTT Radio
For drivers who get out of the vehicle — deliveries into buildings, multi-tenancy, loading docks. Compact handheld with the same instant PTT access, works floor to floor.
T60K / T65 Details →
Smartphone App
Your contractors use their own phone — no extra hardware needed. Install the Press2TALK app and they’re on the same PTT channel as your in-house fleet. Ideal for surge capacity and gig drivers.
App Details →Real Scenarios
How Courier Operators Use Press2TALK Every Day
The Run Change Mid-Delivery
A priority parcel comes in at 2:00 pm. Your closest driver is already on a run — but they’re only three stops from finishing. With P2T, the dispatcher broadcasts to that driver directly, confirms the pickup address, and redirects in under 30 seconds. No phone tag, no waiting for a text back.
The Driver Who Stopped Responding
A driver’s GPS goes static for 20 minutes. Under old systems, you’d start calling — usually getting voicemail. With P2T, the dispatcher sees the position, speaks directly to the driver with one key press, and confirms it’s just a long stop. If there’s no response, you have a duty-of-care record showing contact attempts — and grounds to escalate.
End-of-Day Proof of Instruction
A client disputes a delivery — claims instructions were different from what the driver followed. Your dispatcher pulls the transmission record from that run: a 36-month archived audio of the exact instructions given, timestamped to the second. Dispute resolved without escalation.
WHS Compliance
Your Delivery Drivers Are
Lone Workers Under Australian Law
Under the Work Health and Safety Act 2011 and WHS Regulation 48, any worker who performs work in circumstances where assistance is not readily available — including delivery drivers operating solo on the road — is classified as a lone or isolated worker.
As the operator, you have a duty to maintain a system of work that includes effective communication with those workers at all times. That means being able to reach them, and them being able to reach you, throughout their shift.
Press2TALK satisfies this obligation directly: every driver on the network is reachable and can initiate contact at any time. The 36-month transmission record provides the audit trail regulators expect to see if an incident is reviewed.
Why Press2TALK
Built for Operators Who Can’t Afford
a Communication Failure
Not a consumer app. Not a shared public radio channel. A dedicated, managed PTT network run for Australian commercial fleet operators.
Dedicated Australian Network
Press2TALK runs its own PTT infrastructure — not a white-label of an overseas product. Australian support, Australian data hosting, Australian coverage.
Sub-second Call Setup
Traditional mobile calls take 5–10 seconds to connect. PTT is instant — push, speak, release. In a high-volume dispatch environment, that difference accumulates across hundreds of interactions a day.
Predictable Monthly Cost
Fixed per-device subscription. No call charges, no data surprises. Budget a fleet of 50 drivers as easily as a fleet of 5 — the cost model scales linearly, not exponentially.
GPS Built In — Not Bolted On
Location tracking is part of the P2T platform — not an add-on subscription from a third party. Driver positions log automatically alongside every transmission.
Scales from 5 Drivers to 500
Whether you’re running a suburban same-day courier operation or a national last-mile network, the P2T platform scales to the fleet size. Add or remove devices without infrastructure changes. Mixed fleets — hardware devices for full-timers, smartphone app for contractors — all on the same channel.
Get Started
Stop Managing Drivers
by Phone Tag
Talk to a Press2TALK specialist about your courier operation. We’ll size the right device mix, walk you through the dispatcher setup, and give you a flat monthly quote — no lock-in contracts, no hidden charges.
No lock-in contracts. Australian support team. Setup assistance included.